I live in Portland, Oregon and found Greg at Artdrum.com and right from the start I felt very confident in him and his knowledge with LP Congas. I am very particular when it comes to Percussion and what I take in the studio and on the road. Greg was right there with me, giving me advice and insight. Greg's prices are great !!! Service is Great !!! Communication is second to none...oh, and shipping is fast too !!! But mostly he is the Coolest and most patient guy I ever worked with...and I've worked with lots, trust me...I feel very lucky to have found Greg at Artdrum.com.

5/14/09

Portland, OR, USA

Vinnie

Dear Greg,

Just to let you know that the drum arrived safely last week and we love it! Your assistance at every stage of the transaction has been greatly appreciated.

Many thanks,

Kind Regards,

Karen

Australia, 5/2010

I received my Generation III bongos, they arrived today. Thanks a lot; I will buy from this site again if I need something; great service.

~Diego Alejandro Calle

Columbia, 5/31/10

I originally ordered the LP1431 cajon, but stock was out so Greg recommended the LP 1430 Soul cajon with tunable snares. I am glad he did! Greg always does right for you!

The New Model LP1430 Soul cajon has a hexagonal body and tunable snares. The snare wires and top corners of the face plate were tight when I got the cajon, as they should be during shipping. I loosened both up a little and was good to go. The snare wires have adjustable tension by way of an internal hex nut that you turn with the provided hex wrench. The adjustment has a great range, and you can get any tension you want on the snare wires. The fit, finish and appearance are all very good.

But it is the sound that is important, and the sound from this LP1430 cajon is without complaint. I just love the variety of sounds that come with ease from light finger tapping of the front plate. The bass note is unbelievably loud and low! This thing can sound exactly like a whole drum kit!

I love my new LP1430 Soul cajon as it sounds spectacular, and a special thanks to Greg for talking me into the slightly more expensive, but DEFINITELY worth it, LP1430 New Model Soul Cajon.

Buy it, you'll love it!

Sincerely, Lee

California, USA, 10/2009

As a rule, whenever I find something good or somewhere good, I keep it to myself so nobody else will disturb my still-waters.

You know how it is - tell one person, swear them to secrecy and soon everyone and their friends have made you worried that your good thing is now coming to an end.

This time around, the problem is reversed: If I DON'T tell anyone about this website, I'm worried it might disappear and I'll wind up cutting 0ff my Own access to this great find.

* When I need Any kind of drum or drum accessory, I come here.

* The inventory is vast;

* The prices make you feel good about ordering;

* The goods arrive well packed & protected

And the guy who runs the business? His name is Greg. Nice guy.

You know, he's running ArtDrum.com as if it was "back-in-the-day".

He thinks that by treating his customers like people, giving them decent prices, going the extra mile for them and shipping their stuff quickly will make them want to come back again...he's right.

Johnny Castro

4/16/09

NY, USA

"The 12" brass darbuka sold at ArtDrum has an amazing rich and vibrant sound, a musician cannot grow bored of its full resonance. Being a customer at Artdrum is a delight, I feel understood and truly respected. As a company Artdrum is a gem and a gift to the musical world. They are a company not driven by profit but by a deep longing to spread the tribal beat onto this Earth."

~ Maryse Thuot Nova Scotia, Canada, 2008

"I have nothing but praise for Artdrum.com. Their site is one of the best and most informative I have seen. Their products are of high quality and lower in price than others, and the company obviously genuinely cares about providing quality service. Dealing with them for me has been all pro w/o a single con. I give them a solid 5-star rating, and am keeping them at the top of my list for their products as well as recommending them to my friends." - F. Jalali, Georgia, USA

"I want to thank Greg at Artdrum.com for helping us find the perfect second gong for our expanding office space..." ~ Brant Barton, Bazaarvoice.com

"I was looking everywhere for a professional set of congas, but the price was incredibly high. I ran into www.artdrums.com while looking around and that was it. After emailing them I received an instant, and thorough, response; I am in Manchester, England and all the process was so simple like if were in the shop.

"When I received the three Classic congas I ordered they were in perfect shape, but a little accessory bag was missing and Greg at Artdrum took the time to contact me to replace the accessory bag - any other store would have not bothered to contact you once you’ve paid. Then I received the accessory bag really fast & I did not even asked for it or make any pressure. I will no doubt contact them for any thing I might need. Artdrum is quite of a site.

"All the best!

"Carlos Martinez

United Kingdom, 8/10/07"

Classic Congas

(Photo: Carlos with his LP Classic Congas, which he got from Artdrum!)

"I would like to recognize Greg at artdrum.com for helping me sort through the many choices of conga drums on the market today. His advice and knowledge helped me land the perfect set of conga drums "LP Eddie Montalvo Signature Congas" at the best price. And when one of my congas had damaged conga protectors due to shipping, Greg was there for me once again and contacted LP and got the replacement parts out to me in a timely fashion. I have to say Greg
is a superb individual and has earned my respect and confidence"

Thanks again Greg for your exceptional help and service!

William Foster

06/08

Spartanburg, South Carolina

"I'm a drummer who is interested in Afro-Cuban percussion. I hesitated a bit to expand my percussion set-up with some rather expensive Afro-Cuban instruments, but when I made up my mind I searched a long time in Sweden (my home) for a djembe and timbalitos, which would compliment my other congas and timbales. Here in Sweden it's kind of hard to get these, so I tried overseas with internet and found Artdrum.com - and it was on!! After finding the site and communicating with Artdrum's customer service I knew the purchase of a Giovanni Hidalgo 14" Djembe and Tito Puente brass timbalito was going to be a reality for me! Upon communicating with Artdrum, Greg gave me just the response and knowledge that I needed.

"When I decided to order it didn't take long for these two packages to show up, even though Artdrum is in NJ, USA and I'm in Sweden. Now, I have to say here and now - What a service minded person Greg is and the staff at his company, of course!! I'm enthusiastic to experience such a helpful person! A real "shine through" genuine!

"I will gladly recommend Artdrum.com to ALL the people I meet here in Sweden!

"Thank you Greg. <<I will be back>>"

Björn Bodin, Sweden, 6/27/2007

"Dear Greg,

"The inlaid Alexandria [mother of pearl] doumbek arrived today and I'm very pleased. It is of good quality and none of the inlay was chipped off. It has a good sound and the tuning lugs seemed to be well tapped and sharp. The backpacker doumbek bag that I ordered from you [Artdrum] arrived promptly and is of very good quality.
"This is my first dealing with you and your company and I'm very pleased. You have shown yourself to be honorable and a pleasure to deal with. I WILL be dealing with you again.
"Respectfully,
-Jeff Webb"

Drummer & Art Professor

NY, USA

"I want to thank Greg at Artdrum.com for helping us find the perfect second gong for our expanding office space..." ~ Brant Barton, Bazaarvoice.com

"Greg at Artdrum knows the true meaning of customer service, he was genuinely interested in making sure I got the drums that would make me a VERY happy drummer!

"Thanks Greg."

Fernando Zavaleta
Oaxaca, MEXICO

"I just ordered the Giovanni Palladium Super Tumba from Artdrum.com; & I previously bought the Palladium Quinto, Conga, and Tumba from Artdrum. I am very happy with the congas - I love them. They have a beautiful sound, and I even love just looking at them. Artdrum customer service answered all my questions and helped me during all my purchases. They have been very helpful & their service is fast. The prices at Artdrum are excellent. When their website said "contact us for further discounts," I did, and they lowered the prices even more."
- Mel Driller, New York City, 11/05

"My experience with Artdrum.com went beyond what I
ever believed a website could do. Associates of
Artdrum made my experience not only professional, but
one that added an extra ingredient, friendship. I
truly believe that their interests was for my complete
satisfaction.
"For example, I purchased LP Classic model congas, but
I made the mistake of selecting the wrong color. I
mentioned this to Artdrum and after a couple of emails
and phone calls to clear out the ripples, Artdrum was
able to send me a new set of congas with the exact
color. I love my new congas, their sound and
color. I will definitely purchase from Artdrum in the
near future. Thanks a lot for your efforts."
Javier "Cheno" Cabanillas
San Diego, CA.
Salsa conga drums

"I got my LP compact conga last week and I love it! I now have a set of two compact congas and I have integrated them into my percussion drum set (it was featured in the Drumkit of the Month in Modern Drummer, Dec. 99).

"My order arrived on time and I am very pleased with my first buying experience at Artdrum. I will certainly be coming back."

Martin Johncox

Boise, Idaho

"P.S.

LP advertises that all their congas come with lug lube, but it's not included with the Compact Conga. So, when I purchased an LP Compact Conga from Artdrum, Greg stepped in and made good on the manufacturer's claim and provided a bottle of lug lube. That kind of service shows a commitment to customer satisfaction that is all to rare in the impersonal world of Internet retailing. More retailers and manufacturers should follow this model."

"Greg,
The order arrived just today. That's f-f-f-ast!!!!!!!
I really appreciate the speedy response and will be
back again....... and tell others.
Cheers!
Tom" ~ Portland, OR

"Dear Artdrum,

"I appreciate all your help with my recent purchase of my LP Salsa Quinto drum. It seems to me that your company has succeeded in differentiating itself from the large number of competitors in your field, and it has done so in two ways. Firstly, I can confidently say that your prices are the lowest on the web. Secondly, my personal experience shows that you care a lot about your customers; you'd gone the extra mile more than once during the time my order was pending, and its obvious that you want your customers' buying experience to be the best it can possibly be. I would not hesitate to give you the highest recommendation. Thanks again for everything!"

-Rich Rivkin
Farmingville, NY
rich@nvbb.net

“This was the first time I had ordered internationally and was amazed at the excellent customer service and efficiency I experienced with Artdrum. The staff were extremely helpful and informative regularly keeping me updated every step of the way, my goods arrived in mint condition and super fast even on ‘economy shipping’!. I will be recommending Artdrum and would certainly have no hesitation in dealing with them again. They certainly put the customer first." - Victoria Windsor, England, 12/12/05

"The service that I received from Greg at Artdrum was over and above what I ever expected from an internet site. He took the time to call me and find out exactly what I was looking for, then he went out of his way to get the information I needed. Greg was very helpful and professional, every step of the way. I was incredibly impressed with the whole experience. I won't hesitate to order from this site again!"

Bridget Kennedy

2002

Oil City, PA

"I live in the United Kingdom and had been wanting to purchase an Istanbul Ride Cymbal for a while. Unfortunately for me all of Istanbul's imports to the United Kingdom have stopped and there was little chance one was going to come in. I tried many places over the country and Europe. Eventually a Google search of all things took me to Artdrum.com! I found that this web site sold the cymbals, so I sent an initial email to the contact address. I received a very warm and friendly reply from Greg, he had the cymbal I was after and was able to ship it over too me. Greg provided me with an outstanding level of customer relations and care. He has made him self a friend over the pond here in the UK! The transaction was handled smoothly with the cymbal arriving to me in about 10-12 days of my order going through, which considering it had to travel a long was excellent! The cymbal sounds great and I love playing it with all the musicians I work with! Many thanks Artdrum.com."

Andrew King - Derbyshire, England, United Kingdom

"Greg,
"I picked up the red fiberglass tumba from the post office today, just what I wanted. Thanks for all the effort, you really came through. You were the only person who even made an effort to get me that drum. Greatly appreciate it ,when I buy new drums I'll sure remember you as well as recommend you to my friends, thanks again."

"Thanks, Bryan"

Tyler, TX

Email us your testimony - If you'd like other drummers to know about the good experience and/or results you had at Artdrum, then please tell us about them in an email.

Email us your recommendations - Feel free to tell us any of your suggestions, requests and recommendations.

Thanks!

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