"A good drummer listens as much as he plays." ~ Indian Proverb
Percussion Store Drummers Drum Lessons Drumming FAQs
International Shipping
Drums & Percussion
Drum Sets & Cymbals
Cymbals, Hardware & Accessories
Latin Percussion
LP Hardware, Accessories & Replacement Parts
Middle-East Drums & Percussion
African Drums & Accessories
Chinese & Eastern Drums & Percussion
Irish Drums & Percussion
Orchestra Bells & Chimes
Drum & Percussion Hardware
What are customers saying about Artdrum?
This is my second purchase from Greg at Artdrum.com (a Brazilian timbau drum first time and now a flat conga skin) and I am absolutely impressed and grateful for his guidance and conscientious care of his customers. Professional, quick to return an answer or feedback, and very well informed about the products that he sells. I am glad I've found Artdrum.com and I will be returning to buy more drums as well as lots more skins since the new cow head I just got has made my old fiberglass Patato requinto sound better than it ever has. I highly recommend this to my musician friends!
~Jesse, Port Townsend, WA
(Photos: One Javier Cabanillas' earliest conga sets, the LP Classic Congas, wine red)
"My experience with Artdrum.com
went beyond what I ever believed a website could do. Associates of Artdrum made my experience not only professional, but one that added an extra ingredient, friendship. I truly believe that their interests was for my complete
satisfaction. "For example, I purchased
LP Classic model congas, but I made the mistake of selecting the wrong color. I mentioned this to Artdrum and after a couple of emails and phone calls to clear out the ripples, Artdrum was able to send me a new set of congas with the exact
color. I love my new congas, their sound and color. I will definitely purchase from Artdrum in the near future. Thanks a lot for your efforts."
Javier "Cheno" Cabanillas
San Diego, CA
I live in Portland, Oregon and found Greg at Artdrum.com and right from the start I felt very confident in him and his knowledge with LP Congas. I am very particular when it comes to Percussion and what I take in the studio and on the road. Greg was right there with me, giving me advice and insight. Greg's prices are great !!! Service is Great !!! Communication is second to none...oh, and shipping is fast too !!! But mostly he is the Coolest and most patient guy I ever worked with...and I've worked with lots, trust me...I feel very lucky to have found Greg at Artdrum.com.
Vinnie
"Greg, just wanted to
say thanks for your help in picking my new heads for my bongos.
They sound and
fit great. You were able to figure out what
~
I found Greg to be a fair and honorable person who worked very hard to make sure I was 100% satisfied, which I am. He helped to track down some cowhide heads which greatly improved the sound of my Matadors, I would recommend these heads to anyone who likes a nice warm tone. Greg knows where to get them. Thanks Greg!
Bruce Collis
BC, Canada
(Bruce with his black fiberglass Matador congas and hand-fitted, bleached, cowhide heads.)
Dear friends at Artdrum,
"I purchased a Copper Turkish Darbuka from you last fall, and wanted you
to know how pleased I am to have done so. I have been enjoying learning
to play it and have made great sounds, but its superb quality was even
more evident last weekend when a talented drummer friend of mine got the
most wondrous music from it. And it lives up to your website name, Art
Drum, because in addition to being a fabulous drum, it is a beautiful
piece of art! It received rave reviews at my drumming circle! In
addition to the purchase itself, I appreciate your willingness to take
any time needed to answer my questions before I even purchased anything
from you. And that same outstanding support has continued since my
purchase! I highly recommend you to all my friends who plan to purchase
a new drum.
"Warm Regards,
"Cynthia Kramer"
TX, USA
Dear Greg,
Just to let you know that the drum arrived safely last week and we love it!
Your assistance at every stage of the transaction has been greatly appreciated.Many thanks,
Kind Regards,
Karen
Australia
Hi Greg,
Overall, I am highly satisfied with the purchase
and your customer service was great! The priority shipping is much appreciated, i got
the strap on friday. It works great and I'm very pleased.
Thank you and hope to do business again soon.
Samuel A.
II received my Generation III bongos, they arrived today. Thanks a lot; I will buy from this site again if I need something; great service.
~Diego Alejandro Calle
Colombia
"I was looking
everywhere for a
professional set of congas, but the price was incredibly high. I ran
into www.artdrums.com
while looking around and that was it. After emailing them I received an
instant, and thorough, response; I am in
"When I
received the three
Classic congas I ordered they were in perfect shape, but a little accessory
bag was missing and Greg at Artdrum took the time to contact me to replace the
accessory bag - any other store would have not bothered to contact you once
you’ve paid. Then I received the accessory bag really fast & I did not
even asked for it or make any pressure. I will no doubt contact them for
any thing I might need. Artdrum is quite of a site.
"All the best!
"Carlos Martinez
United Kingdom
(Photo: Carlos with his LP Classic Congas, which he got from Artdrum!)
I originally ordered the LP1431 cajon, but stock was out so Greg
recommended the LP 1430 Soul cajon with tunable snares. I am glad he did! Greg
always does right for you!
The New Model LP1430 Soul cajon has a hexagonal body and tunable snares. The
snare wires and top corners of the face plate were tight when I got the cajon,
as they should be during shipping. I loosened both up a little and was good to
go. The snare wires have adjustable tension by way of an internal hex nut that
you turn with the provided hex wrench. The adjustment has a great range, and
you can get any tension you want on the snare wires. The fit, finish and
appearance are all very good.
But it is the sound that is important, and the sound from this LP1430 cajon is
without complaint. I just love the variety of sounds that come with ease from
light finger tapping of the front plate. The bass note is unbelievably loud and
low! This thing can sound exactly like a whole drum kit!
I love my new LP1430 Soul cajon as it sounds spectacular, and a special thanks
to Greg for talking me into the slightly more expensive, but DEFINITELY worth
it, LP1430 New Model Soul Cajon.
Buy it, you'll love it!
Sincerely, Lee
California, USA
As a rule, whenever I find something good or somewhere good, I keep it to myself
so nobody else will disturb my still-waters.
This time around, the problem is reversed: If I DON'T tell anyone about this website, I'm worried it might disappear and I'll wind up cutting 0ff my Own access to this great find.
* The inventory is vast;
* The prices make you feel
good about ordering;
* The goods arrive well
packed & protected
And the guy who runs the
business? His name is Greg. Nice guy.
You know, he's running
ArtDrum.com as if it was "back-in-the-day".
He thinks that by treating
his customers like people, giving them decent prices, going the extra mile for
them and shipping their stuff quickly will make them want to come back
again...he's right.
NY, USA
"The 12" brass darbuka sold at ArtDrum has an amazing rich and vibrant sound, a musician cannot grow bored of its full resonance. Being a customer at Artdrum is a delight, I feel understood and truly respected. As a company Artdrum is a gem and a gift to the musical world. They are a company not driven by profit but by a deep longing to spread the tribal beat onto this Earth."
~ Maryse Thuot Nova Scotia, Canada
"I have nothing but praise for
Artdrum.com. Their site is one of
the best and most informative I have seen. Their products are of high quality
and lower in price than others, and the
company obviously genuinely cares about providing quality service.
Dealing with them for me has been all pro w/o a single con.
I give them a solid 5-star rating, and am keeping them at the top of my list for
their
products
as well as recommending them to my friends." -
F. Jalali,
"I want to thank Greg at Artdrum.com for helping us find the perfect second gong for our expanding office space..." ~ Brant Barton, Bazaarvoice.com
"I would like to recognize Greg at artdrum.com for helping
me sort through the many choices of conga drums on the market today. His advice
and knowledge helped me land the perfect set of conga drums "LP Eddie Montalvo
Signature Congas" at the best price. And when one of my congas had damaged
conga protectors due to shipping, Greg was there for me once again and contacted
LP and got the replacement parts out to me in a timely fashion. I have to say
Greg
is a superb individual and has earned my respect and confidence"
Thanks again Greg for your exceptional help and service!
William Foster
Spartanburg, South Carolina
"I'm a drummer who is interested in Afro-Cuban percussion. I hesitated a bit to expand my percussion set-up with some rather expensive Afro-Cuban instruments, but when I made up my mind I searched a long time in Sweden (my home) for a djembe and timbalitos, which would compliment my other congas and timbales. Here in Sweden it's kind of hard to get these, so I tried overseas with internet and found Artdrum.com - and it was on!! After finding the site and communicating with Artdrum's customer service I knew the purchase of a Giovanni Hidalgo 14" Djembe and Tito Puente brass timbalito was going to be a reality for me! Upon communicating with Artdrum, Greg gave me just the response and knowledge that I needed.
"When I decided to order it didn't take long for these two packages to show up, even though Artdrum is in NJ, USA and I'm in Sweden. Now, I have to say here and now - What a service minded person Greg is and the staff at his company, of course!! I'm enthusiastic to experience such a helpful person! A real "shine through" genuine!
"I will gladly recommend Artdrum.com to ALL the people I meet here in Sweden!
"Thank you Greg. <<I will be back>>"
Björn Bodin, Sweden
"Dear Greg,
"The inlaid
Alexandria [mother of pearl] doumbek arrived today and I'm very pleased. It
is of good quality and none of the inlay was chipped off. It has a good
sound and the tuning lugs seemed to be well tapped and sharp. The backpacker
doumbek bag that I ordered from you [Artdrum] arrived promptly and is of very
good quality.
"This is my first dealing with you
and your company and I'm very pleased. You have shown yourself to be honorable
and a pleasure to deal with. I WILL be dealing with you again.
"Respectfully,
-Jeff Webb"
Drummer & Art Professor
NY, USA
"I want to thank Greg at Artdrum.com for helping us find the perfect second gong for our expanding office space..." ~ Brant Barton, Bazaarvoice.com
"Greg at Artdrum knows the true meaning of customer service, he was genuinely interested in making sure I got the drums that would make me a VERY happy drummer!
"Thanks Greg."
Fernando Zavaleta
Oaxaca, MEXICO
"I just ordered the
Giovanni Palladium Super Tumba from Artdrum.com; & I previously bought the
Palladium Quinto, Conga, and Tumba from Artdrum. I am very happy with
the congas - I love them. They have a beautiful sound, and I even love just
looking at them. Artdrum customer service answered all my questions and
helped me during all my purchases. They have been very helpful & their service
is fast. The prices at Artdrum are excellent. When their website said
"contact us for further discounts," I did, and they lowered the prices even
more."
- Mel Driller, New York City
"I got my LP compact conga last week and I love it! I now have a set of two compact congas and I have integrated them into my percussion drum set (it was featured in the Drumkit of the Month in Modern Drummer, Dec. 99).
"My order arrived on time and I am very pleased with my first buying experience at Artdrum. I will certainly be coming back."
Martin Johncox
Boise, Idaho
"P.S.
LP advertises that all their congas come with lug lube, but it's not included with the Compact Conga. So, when I purchased an LP Compact Conga from Artdrum, Greg stepped in and made good on the manufacturer's claim and provided a bottle of lug lube. That kind of service shows a commitment to customer satisfaction that is all to rare in the impersonal world of Internet retailing. More retailers and manufacturers should follow this model."
"Greg,
The order arrived just today. That's f-f-f-ast!!!!!!!
I really appreciate the speedy response and will be
back again....... and tell others.
Cheers!
Tom" ~ Portland, OR
"Dear Artdrum,
"I appreciate all your help with my recent purchase of my
LP Salsa Quinto drum. It seems to me that your company has succeeded
in differentiating itself from the large number of competitors in your field,
and it has done so in two ways. Firstly, I can confidently say that your
prices are the lowest on the web. Secondly, my personal experience shows
that you care a lot about your customers; you'd gone the extra mile more than
once during the time my order was pending, and its obvious that you want your
customers' buying experience to be the best it can possibly be. I would
not hesitate to give you the highest recommendation. Thanks again for
everything!"
-Rich Rivkin
Farmingville, NY
rich@nvbb.net
“This was the first time I had ordered internationally and was amazed at the excellent customer service and efficiency I experienced with Artdrum. The staff were extremely helpful and informative regularly keeping me updated every step of the way, my goods arrived in mint condition and super fast even on ‘economy shipping’!. I will be recommending Artdrum and would certainly have no hesitation in dealing with them again. They certainly put the customer first." - Victoria Windsor, England
"The service that I received
from Greg at Artdrum was over and above what I ever expected from an internet
site. He took the time to call me and find out exactly what I was looking for,
then he went out of his way to get the information I needed. Greg was very
helpful and professional, every step of the way. I was incredibly impressed with
the whole experience. I won't hesitate to order from this site again!"
Bridget Kennedy
Oil City, PA
"I live in the United Kingdom and had been wanting to purchase an Istanbul Ride Cymbal for a while. Unfortunately for me all of Istanbul's imports to the United Kingdom have stopped and there was little chance one was going to come in. I tried many places over the country and Europe. Eventually a Google search of all things took me to Artdrum.com! I found that this web site sold the cymbals, so I sent an initial email to the contact address. I received a very warm and friendly reply from Greg, he had the cymbal I was after and was able to ship it over too me. Greg provided me with an outstanding level of customer relations and care. He has made him self a friend over the pond here in the UK! The transaction was handled smoothly with the cymbal arriving to me in about 10-12 days of my order going through, which considering it had to travel a long was excellent! The cymbal sounds great and I love playing it with all the musicians I work with! Many thanks Artdrum.com."
Andrew King
Derbyshire, England, United Kingdom
"Greg,
"I picked up the red fiberglass tumba from the post office today, just
what I wanted. Thanks for all the effort, you really came through. You were the
only person who even made an effort to get me that drum. Greatly appreciate it
,when I buy new drums I'll sure remember you as well as recommend you to my
friends, thanks again."
"Thanks, Bryan"
Tyler, TX
Email us your testimony - If you'd like other drummers to know about the good experience and/or results you had at Artdrum, then please tell us about them in an email.
Email us your recommendations - Feel free to tell us any of your suggestions, requests and recommendations.
Thank you!