If you purchased a Toca instruments or accessory from Artdrum and have a problem with it please contact us. The follow is Toca's official warranty policy.

Toca Percussion products carry the following warranties:

Limited Edition & Custom Deluxe Series: 3-Year Limited

Pro Line Timbales: 3-Year Limited

Traditional & Elite Pro Series: 3-Year Limited

Toca Player's Series Drums: 1-Year Limited

Toca Hand Percussion: 1-Year Limited

Toca Player's Series Hand Percussion: 90 days

Toca Synergy Djembes: 3 month limited on shell and head

Non-Warranty and After Market Head Replacement

THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED STATES CUSTOMERS ONLY.

This warranty extends only to defects in materials or workmanship as limited above and does not extend to any product which has been lost or discarded, by accident or improper maintenance; or which has been altered; or which has been repaired or modified by a non-authorized person or company. This warranty does not apply to any owner other than the original purchaser; any defects caused by reasonable use, neglect, moisture and/or temperature extremes, handling, shipping or accidents; natural wood finishes or normal color changes of wood or shell covering material. Under this warranty repair or replacement of parts is the only remedy, and loss of use of the products, loss of time, inconvenience or consequential damages are not covered.

Guarantees & Policies

Toca Drums & Percussion

Percussion